Occasional essays about async dermatology, the product, and the people building it. No advice, no listicles, no cold-emails.
For years async care felt like a downgrade. Two things changed: AI got good enough to triage first-line questions, and photography got good enough to replace half the physical exam. Here’s what that means for a clinic’s day.
The default LLM-based triage system runs on top of a checklist and hopes for the best. Ours runs on top of the exact clinical protocol each clinic already uses — and shows its working every time.
What we learned running Lucent Health at a busy Melbourne clinic for four straight weeks. Response times fell, adherence climbed, and the receptionist stopped answering the same eight questions.
What happens when a patient uploads a face photo every two weeks for eight years. A small technical essay about how we compare skin over time, and why frontal-lighting matters more than pixel count.
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