Pricing
One price for the portal, no surprises.
Every plan includes AI triage, the patient portal, and the clinician queue. What changes is how many clinicians you run and how much support you want on top.
Three tiersAUD, ex-GST
Starter
$0/ clinic · month
For solo clinicians and pilots. Every core feature, no seat cap.
- Up to 50 active patients
- 1 clinician seat
- AI care chat · async triage
- Patient portal · photos + notes
- HIPAA + ISO 27001 hosting
Group
Custom
For clinical groups running multiple sites and brands under one roof.
- Everything in Practice
- Unlimited tenants
- Custom SLA + dedicated success
- SSO · SCIM provisioning
- Data residency + BAA
- On-site training + migration
What every plan ships with
No feature paywalls. Just seats and support.
- AI care chat + async triage
- Patient portal + photo timeline
- Protocol builder + templates
- HIPAA + ISO 27001 hosting
- AHPRA-aligned audit trail
- Sydney data residency
Is there a per-patient cost?
No. Pricing is per clinic, not per patient. AI triage and photo storage are included at every tier.
How does the free tier work?
Solo clinicians can run 50 active patients on Starter forever. Upgrade only when you need multiple clinicians or advanced billing.
Do you charge for setup?
Practice and Group include implementation help. Custom migration from another EHR is quoted separately.
Where is data stored?
Primary region is AU (Sydney). Group customers can opt into single-region residency (EU, US, or ANZ) at contract time.