From solo practitioners to multi-site groups: see how clinics across Australia are using Lucent Health to deliver better skin results at scale.
Skindepth is the flagship practice behind the platform: where the product was conceived, tested, and refined over two years of real clinical use.
Led by Dr. Alice Rudd, the clinic specialises in evidence-based skincare for acne, rosacea, and skin ageing. Lucent Health was built to solve the drop-off problem they were experiencing firsthand.
“We went from a backlog of unanswered patient emails, the same eight questions over and over, each one expecting an answer that day, to having every check-in logged and the routine questions answered before a nurse ever saw them. Our adherence rate went from around 60% to 91% in the first three months.”
“The protocol builder is exceptional. I can set up a 16-week acne treatment plan (phases, medications, instructions) in under five minutes. Then it just runs.”
“Our nurses used to spend fifteen hours a week answering 'is this normal?' by DM. Lucent Health's AI handles those in seconds. That's three evenings a week back for the team.”
“My patients actually enjoy using it. The progress photo comparisons are incredible for motivation. Seeing the difference from week 4 to week 16 keeps them committed.”
Tonight’s protocol, a photo to log, and how far the treatment has come — the same screen behind every quote above.
