AI answers first. Every time.
Every patient message hits Lucent Health's AI in under 30 seconds. It reads their protocol, resolves what it can, and only escalates to your team when clinical judgement is needed.
For dermatology & skin clinicsEvery patient message,
Every patient message,
answered. Even the 9pm ones.
Lucent Health’s AI answers routine patient questions instantly, protocol-aware, 24/7. Complications and judgement calls escalate to your team, reviewed async, with every piece of context ready.
“It cut the after-hours DMs to almost zero.”
Practice Manager · Fitzroy
The problem with most clinics
A patient leaves motivated. By week four, they’ve messaged reception twice. Nobody’s sure who’s meant to follow up. By week eight, they’ve quietly stopped, left a bad Google review, or sent reception a complaint.
It’s not a patient problem — it’s an infrastructure problem. Follow-ups depend on someone remembering. Progress shots arrive by email, which isn’t linked to the patient’s file without time and effort from reception. Adherence data lives in nobody’s head. Lucent Health puts all of it in one place: visible, structured, automatic.
What actually changes
What actually changes when you use Lucent Health.
Your inbox stops overflowing.
Routine check-ins, progress photos, and patient questions live inside Lucent Health. Not in your DMs, not in reception's inbox.
Your capacity increases without new hires.
Asynchronous reviews mean practitioners handle more patients between appointments, without longer days and without paying another nurse to sit on the inbox.
Your outcomes become visible.
Cohort analytics, adherence rates by protocol, and progress photo comparisons give you data you've never had before.
Pricing
Plans that grow with your clinic.
All plans include a 30-day free trial. No credit card required. Enterprise pricing is based on clinic count and patient volume — talk to us.
StarterTier
Solo practitioners and small clinics.
- —Up to 3 practitioners
- —Unlimited patients
- —Treatment builder
- —Secure messaging
- —Progress photography
- —Email support
EnterpriseTier
Multi-site groups and health networks.
- —Multi-site management
- —SSO & custom roles
- —Dedicated onboarding
- —Custom integrations
- —SLA guarantee
- —Compliance reporting
Trial · first 30 days
Your first 30 days are on us.
Most clinics are live within 24 hours. Bring your team, your medication catalogue, and your existing patient list.
Questions first? See our 20-question FAQ.